"Sales leaders spend 80% of their time on daily operations and only 5% on sales coaching."
This is an unhealthy equation.
KNOW?
"Sales leaders spend 80% of their time on daily operations and only 5% on sales coaching."
This is an unhealthy equation.
Problems
Only 26% of high-performing salespeople receive weekly sales coaching from their manager. Those who lack coaching continue making the same mistakes in the field. (ASLAN Training Research)
A culture of sales coaching fails to develop. Only 53% of sales leaders consistently use coaching tools. (ASLAN Training Research)
Sales managers spend an average of 1.5 months per year on ineffective coaching. They believe they are helping salespeople, yet the time invested does not translate into improved field performance. As a result, managers remain trapped in operational work rather than focusing on strategic leadership. (ASLAN Training Research)
For example, if sales managers allocate only 5–10% of their weekly time to coaching—or if they are unable to provide effective coaching.
The salesperson once again receives no meaningful feedback from their manager that week. The manager focuses their time on salespeople pursuing large deals, while those managing smaller accounts are pushed into the background. That salesperson notices—feeling undervalued, they begin to disengage quietly. Meanwhile, a talented new hire in their first 90 days depends heavily on their manager to learn the industry, product, and company culture—but the manager is overwhelmed with daily operations.
Instead of coaching, the manager occasionally steps directly into the sales process. They act not as a coach but as a former salesperson—causing the customer to sideline the actual salesperson and weakening the salesperson’s role. Those who receive managerial support on large deals begin to see themselves as above the rest of the team; ego becomes a factor. New hires or those handling smaller revenue accounts lose motivation due to lack of support. As a result, a strong pipeline of high-quality sales talent fails to develop.
The sales leadership culture becomes centered on “asking for numbers” and “closing big deals.” Systematic coaching never takes root. Sales managers become dependent on their existing salespeople and do not invest time in developing new talent, yet complain about the lack of qualified salespeople in the market. Competitors recognize this gap—and the company’s market share begins to shrink permanently.
Other Centered® The ability of a sales manager to set aside their own agenda and systematically understand each team member’s motivations and competency gaps, helping them improve their performance and productivity accordingly.
Catalyst™ is ASLAN Training’s flagship leadership program developed for front-line sales managers.
Centered around the Lead — Manage — Coach framework, it teaches managers how to systematically manage the three key drivers of sales performance: Desire · Productivity · Capability.
The program transforms sales managers from result trackers into catalysts of behavioral change. The post-training certification process (Calibration → Side-by-Side → Accountability) ensures sustainable behavior change.
Years
Countries
Modules and Drivers
Participants learn across three modules and apply their learning in real field scenarios.
(Source: ASLAN Training Client Spotlights)
82% of sales managers are promoted without receiving sales coaching training, yet 74% of leading companies identify sales coaching as the most critical driver of revenue growth. If your competitor invests today, closing that gap could take at least two years.
Sales managers who spend their time tracking activities, opportunities, results, and numbers are losing relevance due to AI and intelligent CRM systems. Effective sales managers today are those who combine industry knowledge, business experience, and field expertise with strong sales coaching capabilities.
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