task-square Assessment

Leadership Insight:

Leadership Trust Index (LTI)

  • Is your CEO trusted? Have you asked your team—rather than your CEO—this question?
  • Which trust habits are your leaders strong in, and where are their blind spots?
  • Where does your board rank on the BE KIND score? (Spoiler: This is often the weakest area for many leaders.)
  • Do your leadership development programs rely on measured trust—or assumptions?
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55% Trust Gap
Only 55% of employees trust their CEOs. (Edelman Trust Barometer)
+29% Perception Gap
CEOs perceive themselves as 29% more trustworthy than employees actually see them. (Trust Across America)
70% Resignation Risk
70% of employees consider leaving because of their manager. (Gallup)
82% Distrust
82% of employees believe their CEO is not truthful. (Edelman Trust Barometer)
1/3 Trust in Senior Leadership
Only one-third of employees trust senior leadership. (Harvard Business Review)
50% Information Withholding
Half of employees hide information from their managers. (Harvard Business Review)
  • clock 15–20 minutes
  • questionmark ~45 questions (9 habits × 5)
  • sdasd 1 (Individual) / 5+ (360°)
  • asdasddas Leadership Insight

Comparison: Managing Without Data vs. With LTI 

close-circle-white Without Knowing the Trust Index
tick-circle-white With the Trust Index
Trust Measurement
Intuition and guesswork — “I think my team trusts me.”
Clear insight into which leadership behaviors need improvement.
Blind Spot Detection
A +29% perception gap between CEO self-perception and employee perception.
Alignment between how leaders see themselves and how employees perceive them, enabling a high-trust environment.
Development Plan
Generic leadership training for all managers.
Personalized development actions (e.g., if BE KIND score is low → empathy coaching).
Benchmarking
Limited perspective based on internal opinions.
Global Leadership Trust Benchmark.
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Trustworthiness = Competence × Integrity × Benevolence. A multiplicative formula—if any factor is zero, the entire trust score collapses.

For example:
If a CEO scores 10/10 in DELIVER (results) but 3/10 in BE KIND, overall trust remains low.
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What is the Leadership Trust Index? 

The Leadership Trust Index (LTI) is a leadership trust measurement system developed by Dr. John Blakey through a six-year doctoral research project at Aston Business School. It is based on the Nine Habits of Trust® methodology and is the only academically validated behavioral trust model.

Ability
Integrity
Benevolence
1. DELIVER - Produce Results
4. BE HONEST - Be Truthful
7. EVANGELIZE - Inspire Purpose
2. COACH - Develop Others
5. BE OPEN - Be Transparent
8. BE BRAVE - Show Courage
3. BE CONSISTENT - Act Consistently
6. BE HUMBLE - Demonstrate Humility
9. BE KIND - Demonstrate Compassion
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What Value Does It Bring to Your Organization? 

Challenge Cost Solution (with LTI) Outcome
55% of employees do not trust their CEO Lower engagement — Cost: 34% of salary per employee 9 Habits trust profile analysis 76% increase in engagement through trust in leadership
29% perception gap in leadership Blind-spot cost — 50% drop in team performance 360° comparison: Self vs Others 50% higher productivity
70% of employees consider quitting due to managers Turnover cost: 50–200% of annual salary COACH & BE KIND habit analysis 40% lower burnout
82% believe the CEO lies Turnover 43% higher in low-trust environments BE HONEST & BE OPEN analysis 74% less stress
Only 1/3 trust senior leadership Weak leadership cost: $550B/year (US) Leadership team benchmark report 106% higher energy levels
50% hide information from managers Knowledge loss: $31.5B annually (Fortune 500) Psychological Safety measurement 29% higher life satisfaction

Leadership Trust Index — Product Overview 

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Leadership Trust Index (LTI)

Product Name

Leadership Insight

Category
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SP Custom (Dr. John Blakey IP)

Partner
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LEC (Primary) | STRG | LERG | GROC | PERC | INHR

Challenge
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ENG (Engage)

Flywheel
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CEO, CHRO, Senior Leaders, Board of Directors

Target Audience
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~45 questions (9 Habits × 5)

Number of Questions

15–20 minutes

Completion Time
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1 (Individual) / 5+ (360°)

Minimum Participants
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3 Pillars × 9 Habits = Nine Habits of Trust®

Methodology
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Online Platform (instant results)

Delivery Method
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Turkish / English

Language Options
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Individual + Team + Organizational + Perception Gap

Reporting
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Global Leadership Trust Benchmark

Benchmark
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Industry / Organizational / Role-based

Customization
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Assessment + Individual Report + 1:1 Debrief

Package Includes
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Provided (by SP1)

Project Manager
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Trust Coaching, Team Workshop, Transformation

Optional Services

Related Success Programme Solutions 

magicpen Related Assessments
360° Leadership Assessment (SP)
Team Psychological Safety Index (SP)
Manager Effectiveness Survey (SP)
Everything DiSC® Work of Leaders (WLY)
Show More
magicpen Related Training & Consulting
Trust-Centered Leadership (COA)
Executive Coaching (COA)
Implementing 360 Feedback (CON)
Crucial Influence for Behavioral Change (PTP)
Social Style Training (PTP)
Everything DiSC® Lead with Impact (PTP)
Show More

Statistics for Sales & Marketing 

magicpen Trust & Performance
A 1/8 increase in trust = 2.5% profit increase (Cornell)
CEOs perceive themselves 29% more trustworthy
82% CEO distrust (Edelman)
70% consider leaving because of managers
55% trust their CEO (Edelman)
50% withhold information (HBR)
Daha Fazla Göster
magicpen Trust Model
Based on 6 years of doctoral research (Aston Business School)
3 Pillars × 9 Habits = Multiplicative formula
Benevolence is typically the weakest pillar
BE KIND is often the lowest scoring habit
Daha Fazla Göster
magicpen References
Dr. John Blakey — The Trusted Executive (Kogan Page)
Trust Across America — Top 100 Trust Leader
ILM — Openness = #1 driver of trust
Daha Fazla Göster