Crucial Conversations®for Mastering Dialogue
A recognized leadership and communication program based on more than 30 years of research. It teaches participants how to create effective dialogue when outcomes are important, opinions differ, and emotions are strong.
4.9 (2 reviews)
3,200+ enrolled
Program Overview
The course teaches nine research-backed skills to help leaders and teams navigate high-stakes discussions — where opinions differ and emotions run strong — with confidence, honesty, and respect. Participants walk away with practical tools to turn difficult conversations into breakthrough dialogue that drives real results. This isn't just a course — it's a culture shift.
What You'll Learn
- Creating a safe environment for dialogue
- Recognizing patterns of silence and aggression
- Expressing facts without judgment and without damaging relationships
- Building dialogue instead of monologues
- Controlling communication style under stress
Who This Is For
- Leaders
- Project Managers
- Organizations truly ready for cultural transformation
- Leadership teams that want open communication in practice, not just in theory
- Organizations seeking to build a culture where difficult truths can be discussed openly
Course Outline
LESSON 1
GET UNSTUCK
LESSON 2
MASTER MY STORIES I
LESSON 3
MASTER MY STORIES II
LUNCH
LESSON 3
MASTER MY STORIES II, CONT.
LESSON 4
START WITH HEART
LESSON 5
STATE MY PATH
END OF DAY ONE
LESSON 6
MAKE IT SAFE
LESSON 7
LEARN TO LOOK
LESSON 8
SEEK MUTUAL PURPOSE
LUNCH
LESSON 8
SEEK MUTUAL PURPOSE, CONT.
LESSON 9
EXPLORE OTHERS’ PATHS
LESSON 10
MOVE TO ACTION
END OF DAY TWO
Program Details
Program Format
Live Virtual + In-Person Sessions
Duration
2 Days
Session Frequency
8 Hours / Day
Total Hours
16 Hours of Instruction
Cohort Size
Min 8 – Max 16
Language
Turkish / English
Level
Mid to Senior Executive
Prerequisites
5+ years of leadership experience
Materials
Training Kit
Certificate
Included
Access
Lifetime access to session recordings
Support
1-on-1 coaching session included
Skills & Benefits
Skills You'll Develop
- Get Unstuck
- Master My Stories
- Start With Heart
- State My Path
- Make It Safe
- Learn to Look
- Seek Mutual Purpose
- Explore Others' Paths
- Move to Action
Benefits
Recognized Credential
Exclusive Peer Network
Personal Coaching
Lifetime Resource Access
Real-World Application
Global Perspective
Your Instructor
Bahar Şen
Master Trainer
4.9 (Instructor Rating)
Leading From the Front
The pragmatic manual that has transformed millions, Crucial Conversations teaches you how to handle the conversations that matter most: those that involve high stakes, opposing opinions, and strong emotions. The third edition includes tips for today’s challenges, plus a new chapter on how to respond when someone starts a Crucial Conversation with you.
5 Millions+
Books Sold
300+
Fortune 500 companies
2+ million
Participants Worldwide
Global Bestseller · Joseph Grenny
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What Participants Say
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