When the stakes are high, emotions run strong, and opinions differ, we all struggle to stay cool. But more often than not, we clam up for fear that speaking up will make things worse; or, we blow up because we haven’t a clue how to express ourselves honestly and respectfully.
But there’s a better way. The skills taught in our bestselling book and training course, Crucial Conversations, can teach you how to have effective dialogue in even the most crucial of circumstances.
Take the first step to improving your crucial conversations skills by learning your Style Under Stress™. This 12-question quiz reveals your natural tendencies to move toward silence (masking, avoiding, or withdrawing) or violence (controlling, labeling, or attacking).
Your Style Under Stress™ score indicates how likely you are to move toward silence (masking, avoiding, or withdrawing) or violence (controlling, labeling, or attacking) during a crucial conversation.
Both silence and violence had six statements. Your score in each can range from 0 to 6. The lower the score, the better. The higher the score, the more likely you are to move to silence and/or violence. All behaviors that move you toward silence or violence have consequences. The first step toward improvement is awareness.
How often do you move towards silence?
One of our best post-training resources is our free, weekly e-newsletter. Subscribers of the Crucial Skills Newsletter receive expert instruction from our bestselling authors on handling real-life crucial conversations.
