When the stakes are high, emotions run strong, and opinions differ, we all struggle to stay cool. But more often than not, we clam up for fear that speaking up will make things worse; or, we blow up because we haven’t a clue how to express ourselves honestly and respectfully.
But there’s a better way. The skills taught in our bestselling book and training course, Crucial Conversations, can teach you how to have effective dialogue in even the most crucial of circumstances.
Take the first step to improving your crucial conversations skills by learning your Style Under Stress™. This 12-question quiz reveals your natural tendencies to move toward silence (masking, avoiding, or withdrawing) or violence (controlling, labeling, or attacking).